Blackhawk Network provides its prepaid and gift card or cheque holders a safe and secure login portal, My InteliSpend, to access their online account with Hawk Incentives and use all the available features and benefits in it. This site offers the authorized users various electronic services that include get account information, manage orders, activating cards and other related services. It also gives them access to use the products for use as a part of an expensive program or a bona fide award, loyalty or promotional program.
Hawk Marketplace My InteliSpend website is owned and operated by Hawk Incentives and its affiliates. It grants the registered users non-transferable and limited access, and make use of the site as well, to obtain product information and marketing materials and to perform such other transactions related to the account as the service offers time to time through this platform.
How to Log In Hawk Marketplace My InteliSpend Online Account
In order to access all the information contained on Hawk Marketplace InteliSpend as well as get all the services and tools, you will be required to have your Blackhawk Network Online Access login details ready and then you can take the following steps to enter into the portal.
- Visit Hawk Marketplace My InteliSpend web portal my.intelispend.com
- Enter your personal identification code that you use to access a Blackhawk Network website in the Username field.
- In the next field, type your password, the unique personal identifier consisting of a combination of letters and numbers.
- Click the “Log In” button to access to your Hawk Marketplace My InteliSpend Online Account.

Once logged in, you can place an order, update information, check the order status and many more.
How to Recover Hawk Marketplace Online Account Login Information
The My InteliSpend Online Account members in Hawk Marketplace, who have forgotten their login credentials, can retrieve the username or reset the password and gain the access of their account again. For that, they will need to
- Go to the Hawk Marketplace My InteliSpend login page at my.intelispend.com
- Click on the “Forgot Username?” or “Forgot Password?” link below the entry fields based on your requirements
- Enter the Username for resetting password or Email Address to find the Username in the next page.
- Click the “Submit” button to proceed.
If you enter the requested info correctly, your username will be sent to you in the provided email address or prompted how you can change the existing password and create a new one to obtain the account access.
Browser Requirements
To experience the best results of Hawk Marketplace My InteliSpend online portal, the users will need to use the following combinations of screen readers and browsers.
Windows: JAWS and Internet Explorer or NVDA and Firefox
Mac: VoiceOver and Safari
Mobile: VoiceOver for the iPhone and TalkBack for the Android device.
About Blackhawk Network
Blackhawk Network Holding Inc. is a privately held company and one of the largest third-party providers of prepaid card and payment solution to the customers through its network of content providers and points of retail distribution. It offers a vast selection of unique and compelling branded value products and content including gift cards, e-gift or e-codes, reloadable prepaid debit cards, rebate cards, cash-based payment products, and prepaid telecom.
InteliSpend, a joint venture by American Express and Maritz Inc. founded in 1997, was acquired by Blackhawk and operated as a business unit of the company.
Contact Information
For any question about Blackhawk Network and its products or services, use one of the communication ways provided below.
Customer Service Email Address: bh.customerservice@bhnetwork.com
Blackhawk Network HQ Address:
6220 Stoneridge Mall Road
Pleasanton, CA 94588
Phone Number: 925-226-9990
Fax: 925-226-9083
Reference :
Official Security Verification Protocol for Hawk Marketplace My InteliSpend Account Login
Under Google Search Essentials and global financial regulatory standards, protecting cardholder credentials from spoofing, credential harvesting, and identity theft is paramount. Review this verified authentication checklist prior to accessing your account.
The 4 Golden Rules: What Authentic Financial Institutions Will NEVER Ask
No legitimate customer service agent or automated phone prompt will ever contact you asking for your two-factor SMS OTP or push notification token.
Card issuers will never ask for your full 16-digit account number, 3-digit CVV security code, or ATM PIN on a call they initiated.
Never install AnyDesk, TeamViewer, or UltraViewer at the request of anyone claiming to assist with portal login errors.
Fraudsters frequently claim accounts are "locked" and demand prepaid gift cards or crypto transfers to clear holds. Issuers never operate this way.
Lost, Stolen, or Compromised Account: 4-Step Emergency Action Plan
Immediate In-App Card Lock
Open your verified mobile banking application, navigate to Card Controls or Security, and instantly toggle "Freeze Card" or "Lock Card" to prevent unauthorized physical and digital transactions.
Call the Verified Number on Your Physical Card
Do NOT trust phone numbers from unsolicited SMS messages or search ads. Always dial the exact customer support or fraud hotline printed on the physical back of your card.
Invoke Fair Credit Billing Act (FCBA) Protections
Under U.S. federal law (FCBA) and equivalent global directives, consumer liability for unauthorized credit card charges is legally limited to $0 (zero liability policies) or a maximum of $50 if reported within 60 days of statement issuance.
Place Free Fraud Alerts with Credit Bureaus
If login credentials or sensitive data were exposed, place an immediate free 1-year fraud alert or credit freeze with all three major bureaus: Experian, Equifax, and TransUnion.