How to Check Your RockAuto Order Status and Returns
If you want to check the status of your RockAuto Order, then make sure to read this article till the end. Through this article, we will discuss how you can easily check the RockAuto Order Status by following a few simple steps. Along with that, you will also get information on RockAuto Return, account registration, etc. So, please be sure to read this article till the end to learn more about the RockAuto Order Status and Returns.
About RockAuto.Com
RockAuto.Com is an online auto parts store that is a full-service website, where customers can buy parts, track orders, contact the customer service department, etc. They provide a wide range of parts for almost any model of vehicle, and they are specializing in hard-to-find parts. They also offer detailed installation instructions and customer service to help you find the right parts for your car.
If you are looking to track down your RockAuto order status, then keep reading this article till the end.
How to Check the RockAuto Order Status
If you want to check a RockAuto Order Status, then you can do so without registering for an online account. You have to follow these easy instructions below to check your order status:
- Firstly, you need to visit this link rockauto.com/orderstatus.
- You have to provide your email address or phone number and order number in the given fields.
- After entering all the requested details, you just need to select the “Find Order” option.
- From there, you can check for the RockAuto Order Status.
If you don’t know about the order number then you can follow these instructions which will list the user’s past 10 recent orders:
- You have to visit this link rockauto.com/orderstatus.
- Right under the Order Look-Up section, provide your email address.
- You can also search by mobile number. This feature is only available for US and Canada only.
- After entering the requested details, you just need to select the “Send Order List” option.
How to Register for RockAuto Account
If you haven’t yet registered for the online account, then you have to follow these simple instructions below:
- Firstly, you need to visit this link rockauto.com/orderstatus.
- Then, from the top right-hand corner, you just need to select the “Log In or Create Account” option.
- From the given options, you have to click on the “Create Account” option to proceed.
- You have to enter your Email Address and security code in the given fields.
- After entering the requested details, you need to select the “Submit” button.
- Then, simply follow the on-screen guideline to create your RockAuto account.
You will receive a confirmation email to your registered email address. When you get the email, simply click on the link and follow the instructions. If you have followed the above-mentioned steps, then you should be able to log in to your account with your email address and password.
What are the Benefits of Creating the RockAuto Account
It will take around 5 minutes to complete the process and provides a way to make ordering parts faster and managing past orders even easier. If you have placed the order before, then all the orders under the same email address you use to access the account will be automatically synced to your account for easy access.
These are the following benefits that you will get through the RockAuto Login:
- You can re-use multiple addresses from past orders
- Easily reach your vehicles in the RockAuto catalog
- Check the complete history including the functionality to search by part name or part category
- You can edit your email and language preferences
How do I Return a RockAuto order?
If you wish to return your RockAuto order, then you have to follow the instructions below:
- Firstly, you have to visit this link rockauto.com/orderstatus.
- Look for the order through the Order Status & Returns page.
- You have to click on the Arrange a Return / Report a Problem button next to the part to the returned
- You need to specify the quantity being returned and the reason for the return
You will get the questions from the system that need to be answered that including the return instructions and the opportunity to generate a return shipping label.
RockAuto Customer Service
For more queries regarding the RockAuto, you can reach out to the help page at www.rockauto.com/help.
FAQs about RockAuto
Is there a RockAuto mobile app?
There is no mobile app for RockAuto. Which means nothing is taking up space on your mobile device. It is simple to add a shortcut to RockAuto.com’s mobile-friendly site to the home screen on your tablet or phone. Instructions for adding up the shortcuts depend on the device you are using.
How to report a problem to RockAuto order?
You can contact the RockAuto customer service team with any problems or questions regarding your order. They provide several ways to get in touch, you can email them directly at service@rockauto.com or use their contact page at the contact us page.
What are the return instructions for a RockAuto order?
RockAuto has a very generous return policy. You will get a full refund for any unopened, unused parts within 60 days of receipt. You can also return opened or used parts within 60 days as long as those parts are still in saleable condition. Also You have to use the original packaging and include a Return Merchandise Authorization number on your package.
How do I speak to someone at RockAuto?
RockAuto is completely an online company, so they don’t have a customer service number to help you over the phone. All of their customer service resources are available 24/7 online.
Conclusion
The above-mentioned details will answer all your questions regarding finding parts, shipping, placing an order, and how to do something to your order after it’s been placed. Locate the relevant section by clicking the appropriate tab at the top of the page. You can also look for the answer to your questions using the search bar at the top of the help page.
Reference Link
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